FAQ

We offer the wholesale prices, which give You an option to pay less when ordering more. For example, the common price for Botox 100U is $399, but when ordering more than 5 packages the cost becomes $389 per package, more than 10 – $384, more than 20 – $379. Moreover, we offer promotions on various products from time to time, so please look for ‘Special Offers’ on our website main page

All of our products are authentic and from the manufacturer. We only supply our customers with the products from the real brand and each product is shipped in the corresponding manufacturer’s packaging, unopened and sealed.

No. We require the purchasers medical license number to be able to process the order. Our company’s policy is selling only to medical professionals.

Our prices are in US dollars.

The customer support hours are from Monday to Friday, 7:00 AM-3:00 PM (PDT) or 10:00 AM to 6:00 PM (EST)

We accept the following credit cards: Visa, MasterCard, and American Express. We also have a bank transfer option, so please get back to us at info@pdcosmetics.com for payment details. Note: bank transfer might take several days to be received, and this, in turn, will define the day your order is shipped.

The shipping usually takes from 3 to 5 business days, and we send the parcel on the next business day after the order was processed. Currently, we use UPS, USPS and DHL and other companies to have Your parcels delivered.

We have a flexible refund policy. If you are not satisfied with our product, then please email us, and we will do a corresponding reshipment OR refund the money paid if it complies with our returns policy (Return policy link)

The common shipping fee is $40, BUT if the order’s total amount is more than $500 the shipping is provided for free. Note: You can always check the exact total including shipping fee when placing an order.